Make no mistake, team building is an essential skill you must use, or get trained in!
If you understand just one concept about running a successful private practice, this is the one to get.
It’s not enough to hire an office full of individuals with skills and talents. Everyone on your staff must not only get along but learn to function effectively as part of a high-quality and efficient team.
Of course, the most important member of your team is YOU. And it is of course you who must coordinate and motivate the rest of the team from day to day.
You absolutely set the tone for the entire practice when you walk in every morning.
When hiring and growing our teams, we absolutely must cherry-pick a practice “manager” who can transmit our own vision of the practice to be carried forward by all team members.
What’s more, team members must trust each other, and as physicians we must trust every single team member. If there is not an atmosphere of trust in your office, your patients will know—and they are unlikely to keep coming back to a private practice environment full of tension. Trust is built in many ways, but trust is something that must be established from the top down, beginning with the physicians.
As the leader of this team, you need to set very clear expectations but also allow for reasonable flexibility in meeting expectations.
The goals established for your team should be measurable, both individually and as a group. We all need to find tangible ways to reward the meeting of individual and group goals.
A vital aspect of team building involves our own ability to convey the values of the practice. Be sure you always hire staff who share your own values and support other team members in keeping to these principles in day-to-day operations. Give trusted team members autonomy in carrying out the principles.
There’s never been a better time to take your practice to the next level.
Want to learn more about how to build your private practice?
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