When we think of communication, we think of the positive side of a good “bedside manner”. But there are some serious consequences of failing to communicate with patients as well.
Poor Communication Can Destroy The Doctor/Patient Relationship
On the other hand, if you communicate poorly with your patients (i.e., lecture instead of listen, fail to explain the treatment program in a way that your patient can understand, don’t address patient concerns openly, etc.), the doctor/patient relationship may suffer irreparable damage. You don’t get more than one chance to truly build trust with your patients.
Design your client communications with the end result of open dialogue and mutual trust in mind. Approach your patients like you would any partnership, with respect, commitment and make sure you stay on the same page with the end result of treatment foremost in both your minds.